Choice Property Resources (Choice) specializes in negotiating and managing telecommunications contracts for multifamily properties, including new development projects that maximize revenue potential while providing the latest in telecom technology and service. Among its satisfied clients is a non-profit multifamily owner, manager, and development company headquartered in the western U.S. that specializes in affordable housing and provides third-party management services to properties in eight states. 

Located in downtown Columbus, The Condominiums at 
North Bank Park is one of the Ohio capital’s tallest structures. Developed by Nationwide Realty Investors in 2007 as part of the urban revitalization movement in the city’s Arena District, this upscale high-rise was built with only one triple play telecom provider for cable, internet and phone services. 

The Pacific Companies is a privately-held real estate and financing firm that develops and owns market-rate, affordable and senior multifamily properties. Taking an integrated approach, The Pacific Companies handles all phases of development including site acquisition, financing, design, construction and asset management. Typically, The Pacific Companies have over 25 projects in development. 

Located in historic downtown South Bend, IN, The LaSalle was originally constructed in 1921 as a luxury hotel. Recently, RealAmerica Management (RAM) redeveloped this property into 67 upscale apartments with commercial space on the ground floor. RAM develops, owns and manages 28 market-rate and affordable multifamily properties and five commercial properties in Indiana and Colorado. 

A multimillion dollar renovation of an affordable senior property in Newark, Ohio required innovative planning. Through careful management of resources, the development team at Beacon 360° accomplished that goal. The grand re-opening of the community at Washington Square Plaza was dedicated to improve the quality of life for Ohio’s most vulnerable senior citizens. 

One of our Midwest-based clients owns a variety of properties including 14 market rate multifamily properties located in four states. They were in the middle of overwhelming contract renewals with a large telecommunications vendor for 11 properties. 

Tracking ancillary revenue is not part of everyday business operations for most multifamily operators. Often revenue opportunities are missed. To project and track recurring and upfront payments, owners would need to dedicate experienced staff to this task. Below are just two examples that demonstrate the past due revenue. 

A brutal winter forced one of our Midwest clients, RealAmerica Management, to spend more for snow removal than anticipated for their 1,900 units. Midway through the winter season, this multifamily operator realized that several of their properties had expended their snow removal budgets. The remaining properties were quickly running out of budgets allocated for this purpose. 

Residents of a 116-unit condominium property in Central Ohio were experiencing repeated internet and cable service interruptions. Dissatisfied residents were routinely calling their vendor, a major telecommunication provider, to report these outages. Due to the continued inconvenience and aggravation, the condo owner’s association decided to research alternative solutions with satellite providers. 

Client “A” is a Midwest-based multifamily property operator experiencing tremendous growth with new construction, acquisitions and rehab of existing properties. With 10,000+ living units across 12 states, this owner required additional time and expertise to procure the benefits of their residential cable TV, Internet and phone service contracts. 

Technology is changing at an ever-increasing pace. From hardware to software, internet speed to cloud-based apps, new technologies are disrupting existing markets. Look at Airbnb, Uber and Amazon. Think about the shift to mobile internet, social media and cloud computing. Consider drones, 3D printing, driverless vehicles and keyless entry. These changes in technologies and consumer trends are disrupting many existing markets, including multifamily.